Lisa’s A Star Tutors – Terms & Conditions.
Teaching & Tuition
All tuition sessions will be for an hour duration unless agreed differently between parent and Lisa’s A Star Tutors. All sessions will be relevant and at the appropriate level of study for the age of the child and their current educational attainment . Only subject specific tutors who have industry experience of the relevant exam boards and appropriate teaching experience at that level will teach students.
Group or 1 : 1
When signing up for tuition there are two options a) 1 -1 tuition b) be part of a small group (maximum 4) of similar aged and ability students for that particular subject and level. The cost of 1:1 is £39.60 per hour. The cost of being in a group is £27.60 per hour.
2.0 Attendance at sessions.
If you wish to cancel a session we require 12 hours notice to do so. This is because we contract our tuition staff for the hours allotted to your sessions. If we do not receive 12 hours notice we will be obliged to charge you the full tuition rate for that missed session.
To cancel a lesson please call/text 07971522893 or call 01858 432395. If you do have to cancel we will work with you to establish a different time/day to make up for the lost session.
Payment for all tuition is required 4 weeks in advance. We usually invoice you directly at the end of the proceeding month and require payment a maximum of 7 days after that date. Payment can be either cash, cheque or by bank transfer.
3.0 Tuition Agreement.
We have a minimum term of contract of 4 weeks as we book sessions monthly in advance. This also allows us to book and reserve that session space for your child. We therefore have a minimum number of 4 sessions and are always prepaid 4 weeks in advance. By having a minimum of 4 sessions allows us to make this a good start on tackling the problem topics!
4.0 Student Expectations.
At Lisa’s A Star Tutors we are not a school we are a tuition business. Therefore we endeavor to make all sessions relevant, fun yet beneficial to improving grades or academic performance. We really want our students to be A Stars! So we expect our students to be polite, positive and punctual. We provide everything to make the learning experience as positive and beneficial as possible.